Our Services

Master Patient Index

Effective record matching is essential for understanding patient movement across facilities. PelEX infrastructure is centered around a Master Patient Index (MPI) that matches patient records across all organizations contributing data. This allows PelEX to send its members the most up to date information on the right patient population at the right time.

Matches patients across data sets and organizations

Updated by both algorithms and manual matching

Reduces duplication of patient records among participating organizations

Matches patients across data sets and organizations

Ability to serve as MPI across additional systems

Encounter Notifications

Hospital Notifications:

PelEX offers real-time hospital encounter notifications to alert providers and care teams when their patients are admitted or discharged from the Emergency Department or Inpatient setting.

This technology can be leveraged for additional types of encounter notifications. Currently, we are piloting Jail Notifications, which are designed to inform organizations about changes in their patients’ incarceration status and facilitate re-entry support.

Alerts can be delivered real-time or at any interval 

  • Easily customized based on  organizational preferences.
  • Delivered via EHR, secure direct mail, or other preferred method.

Proactive push of information back to the provider

  • Enable providers to better manage care that took place outside their organization.
  • Allow for timely follow-up, better patient experience.

Improve performance on value-based care quality measures

  • 7-day follow-up post-discharge
  • Hospital Readmission
  • Total Cost of Care

Jail Notifications:

Using the same technology that supports hospital notifications, PelEX began piloting jail notifications with two members in early 2020. Jail notifications deliver real-time alerts when a patient has been incarcerated or released from jail. This service keeps care teams informed of their patients’ incarceration status and enables them to facilitate timely outreach and care coordination upon release to support the re-entry process.

This technology can be leveraged for additional types of encounter notifications. Currently, we are piloting Jail Notifications, which are designed to inform organizations about changes in their patients’ incarceration status and facilitate re-entry support.

Reports and Analytics

PelEX delivers standard reports designed to supplement real-time notification services. Our reports allow members to monitor and track utilization at the patient and population-level to target those with the greatest needs and drive strategic improvements in care. Current services include:

  • Hospital Utilization Report
  • Post-Discharge Follow-Up Report
  • Value-Based Care Services

SYSTEMS INTEGRATION

EHR Integration:

PelEX can integrate with a range of electronic health records (EHRs), allowing members to effortlessly exchange data without having to manually compile and share information on an ongoing basis. Integration enables PelEX to send encounter notifications directly into the EHR so members can easily view and act on the information.  

 

Population Health Platform Integration:

With more of our members relying on platforms for reporting, analytics, and population health management, PelEX has begun partnering with these vendors to pave the way for data integration and a more seamless user experience. PelEX can integrate the high-quality clinical data from population health platforms into our reports. In addition, PelEX is seeking to make our data available to members directly through their population health platforms.

Secure Direct Mail

We offer members access to a secure and HIPAA-compliant Direct Mail service that allows members to easily send and receive protected health information, including Hospital Notifications. Member can receive one or multiple Direct Mail accounts to access through a web-based platform or integrated into your EHR’s Direct Mail service. We work with our members to ensure that Direct mailboxes are set up in a way that optimizes workflow for providers, care managers, or other members of the care team.

*Click to enlarge